Limitation of use and disclosure of information

In our program of notification of promotions, offers and services via e-mail, only Oaxaca’s Institute of Handicrafts (IOA) has access to the information you have provided. This type of advertising is done through promotional advertisements and messages via e-mail, which will only be sent to you for this purpose.

If you ever want to change this option you can do so by sending us an e-mail to in order to fulfill the corresponding changes.
ARCO Rights (access, rectification, cancellation and opposition)

If you want to exercise your ARCO rights (access, rectification, cancellation and opposition to the processing of personal data), or revoke the consent you have granted us to handle your personal data, you can send directly your request to the Customer Service area via the e-mail account:

The request must contain at least:
* Name and address or other means so that we may contact you; ldocuments proving your identity or, as the case may be, legal representation; that you state clearly and precisely on what personal data you request to exercise one of the ARCO rights; the express request to revoke your consent to the processing of personal data and therefore, to its use; any other element facilitating the location of your personal data.

* Within a maximum period of twenty (20) working days we will deal with your request and we will keep you informed on its progress at the e-mail address provided by you.
* Release of information to third parties

Oaxaca’s Institue of Handicrafts (IOA) will only conduct data remissions to comply with the above mentioned uses.

We commit ourselves to not release your personal information to third parties other than those mentioned above without your prior consent, except as provided in Article 37 of the Federal Law on the Protection of Personal Data in Possession of Private Parties, and to make the release under the terms required by this Law.

When buying a product online, the user will be requested to provide bank data, for which he will be routed to the PayPal website, which offers security and confidentiality of the data provided.

To verify that you are in a protected environment, ensure that an “S” appears on the navigation bar “https”://.
However, despite having safer tools every day, protection of data sent over the Internet cannot be protected 100%; so once received, every effort will be made to safeguard the information.

We reserve the right to change or update this privacy notice at any time, to the attention of new legislation or jurisprudence, internal policies, new requirements for the provision or offer of our services or products, and market practices.

These modifications will be made available to the public through our website, in the privacy notice section.

This Privacy statement is subject to the terms and conditions of the website, which constitutes a legal agreement between the user and Oaxaca’s Institute of Handicrafts (IOA).

If the user uses the services of the website, it means he has read, understood and agreed to the terms outlined above.

If the user believes that his rights have been violated regarding the protection of personal data, he has the right to recourse to the appropriate authority to defend his exercise. The authority is the Federal Institute for Access to Public Information and Data Protection (IFAI, in Spanish), its website is:

Cookies are small files that some platforms, such as web pages, may install on your computer, smartphone or tablet. Their functions can be, among others, to store your browsing preferences, collect statistical information, allow certain technical capabilities, and so on.

We inform you that may its use own and third party cookies that, in view of its purpose, may be divided into the following:

They are generated once the user has registered or subsequently opened his session, and are used to keep the user identified, so that if he closes the browser or computer, and later reenters the website, he will continue to be identified, thus facilitating his navigation without having to identify himself again. The user may delete this functionality by pressing the “logout” functionality, so that this cookie is deleted and the next time he enters the service he will have to login to be identified.

They pursue the following purposes:
To allow the identification of anonymous users (it identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
Identification of the most visited contents by users. This is done anonymously.
To know whether the users that access the website are new or repeating their visit.

Date of last update.
Dear user, you are notified that the Privacy Notice has been modified on April 15, 2016.