Privacy Policy

In compliance with the Federal Law on the Protection of Personal Data held by Private Parties, we would like to inform you that we are a company Oaxaca’s Institute of Handicrafts (IOA), domiciled at Garcia Vigil Street # 310, Colonia Centro 68000, at Oaxaca de Juarez, Oaxaca, Mexico. The “user” may contact Oaxaca’s Institute of Handicrafts (IOA) at any time through our e-mail: or directly at our offices located at Garcia Vigil Street # 310, en Oaxaca de Juarez.

We protect and safeguard your personal data to avoid damage, loss, destruction, theft, loss, alteration, as well as unauthorized processing of your personal data.

The data that you provide to us must be accurate and complete. Remember that you will be responsible at all times for the data provided, and in any case, Oaxaca’s Institute of Handicrafts (IOA) will not be held responsible for the accuracy thereof.

We can request such data through the website, through our payment service provider PayPal and/or by e-mail.

The personal data you provide to us will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and accountability in terms of the Law – Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP by its acronym in Spanish) of July 5, 2010.

The confidentiality of your personal data will be guaranteed by establishing and maintaining effectively the administrative, technical and physical security measures in place, in order to prevent damage, loss, alteration, destruction, use, access or improper disclosure.

We ask that you update your data every time it undergoes a modification, so we can provide you with an efficient and personalized service.

The requested information enables Oaxaca’s Institute of Handicrafts (IOA) to:
* Complete the buying process.
* Ensure an efficient service.
* Ask your opinion for market studies.
*Notify you about new products or services that might interest you. We promise not to bombard you with unnecessary information.
* Ensure compliance with our obligations to you.
* Notify you about changes to our products and services.
The personal or business data that you provide to us will be part of a file which will contain your profile. You can edit your profile at any time using your username and password.